Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to the [https://truenorthsolutionsgroup.net/home](https://truenorthsolutionsgroup.net/home) website and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Truenorth LLC include [https://truenorthsolutionsgroup.net/home](https://truenorthsolutionsgroup.net/home) and Truenorth LLC. The Truenorth LLC website is a financial services site. By using the Truenorth LLC website, you consent to the data practices described in this Statement of Privacy.
Collection of Your Personal Information
Truenorth LLC may collect personally identifiable information, such as your name, email address, phone number, mailing address, and other contact details. Truenorth LLC may also collect anonymous demographic information, which is not unique to you, such as your age, gender, household income, political affiliation, race, and religion. We may gather additional personal or non‑personal information in the future to provide and improve our services.
Information about your computer hardware and software may be automatically collected by Truenorth LLC. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding use of the Truenorth LLC website.
Truenorth LLC encourages you to review the privacy statements of websites you choose to link to from Truenorth LLC so that you can understand how those websites collect, use, and share your information. Truenorth LLC is not responsible for the privacy statements or other content on websites outside of the Truenorth LLC website.
SMS Consent and A2P Messaging
When you provide your mobile phone number to Truenorth LLC (for example, by submitting a form on our website, requesting information, booking an appointment, or otherwise opting in), you may choose to receive SMS/text messages from us. By checking an opt‑in box, clicking a consent button, signing a form, or otherwise providing written or electronic consent along with your phone number, you confirm that you are the owner or authorized user of the number and you consent to receive SMS messages from Truenorth LLC.
SMS messages may include:
- Service‑related and account communications (such as confirmations, reminders, alerts, and important updates).
- Informational messages about your use of our services.
- Where permitted, promotional messages about products or services offered by Truenorth LLC.
Message frequency may vary depending on your interactions with us (for example, the number of appointments or requests you make). Message and data rates may apply, depending on your mobile carrier. Mobile carriers are not liable for delayed or undelivered messages.
You can withdraw your consent and opt out of SMS messages at any time by replying “STOP” to any message we send. After you send “STOP,” we may send a one‑time confirmation message to verify your request, and then you will no longer receive SMS messages from us unless you opt in again (for example, by texting “START” or re‑submitting a compliant opt‑in form).
If you need assistance with our messaging program, you can reply “HELP” to any SMS message or contact us using the details provided in the “Contact Information” section below. Our messages will clearly identify Truenorth LLC as the sender, except where part of an ongoing conversation where our identity is already clear.
SMS consent is specific to Truenorth LLC and to the particular use case or campaign you opted into. Your consent does not allow messages from unrelated brands or for unrelated purposes.
Non‑Sharing Clause
No mobile information will be shared with third parties/affiliates for their marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, technical support, or messaging providers (including Twilio as our SMS delivery provider), is permitted solely to help deliver our services and communications to you. All other use‑case categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties for their own purposes.
Use of Your Personal Information
Truenorth LLC collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Truenorth LLC may also use your personally identifiable information to:
Provide customer support and respond to your inquiries.
Inform you of other products or services available from Truenorth LLC and its affiliates.
Send administrative information (such as changes to terms, conditions, and policies).
Contact you via surveys to research your opinion of current services or potential new services that may be offered.
Truenorth LLC does not sell, rent, or lease its customer lists to third parties.
Truenorth LLC may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is transferred to the third party only as needed to provide that specific offering. Truenorth LLC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Truenorth LLC, and they are required to maintain the confidentiality and security of your information.
Truenorth LLC may keep track of the websites and pages our users visit within Truenorth LLC, to determine what Truenorth LLC services are the most popular. This data is used to deliver customized content and advertising within Truenorth LLC to customers whose behavior indicates that they are interested in a particular subject area.
Truenorth LLC will disclose your personal information, without notice, only if required to do so by law or in the good‑faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Truenorth LLC or the site; (b) protect and defend the rights or property of Truenorth LLC; and (c) act under exigent circumstances to protect the personal safety of users of Truenorth LLC or the public.
Use of Cookies
The Truenorth LLC website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize Truenorth LLC pages or register with the Truenorth LLC site or services, a cookie helps Truenorth LLC recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses and shipping addresses. When you return to the same Truenorth LLC website, the information you previously provided can be retrieved so you can easily use the Truenorth LLC features that you customized.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Truenorth LLC services or websites you visit.
Security of Your Personal Information
Truenorth LLC secures your personal information from unauthorized access, use, or disclosure. We use commercially reasonable physical, technical, and administrative safeguards designed to protect your information. However, no method of transmission over the Internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
Children Under Thirteen
Truenorth LLC does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. If we learn that we have collected personal information from a child under thirteen without verification of parental consent, we will delete that information as soon as reasonably practicable.
Opt‑Out & Unsubscribe
We respect your privacy and give you an opportunity to opt out of receiving certain communications from Truenorth LLC. Users may opt out of receiving any or all communications by:
– Following the unsubscribe instructions contained in our email communications;
– Replying “STOP” to any SMS/text message to opt out of further text communications from us; or
– Contacting us directly at: [email protected].
Even if you opt out of marketing communications, we may still send you non‑marketing, transactional, or service‑related messages as permitted by law (for example, information about your account or ongoing services).
Changes to This Statement
Truenorth LLC will occasionally update this Statement of Privacy to reflect company and customer feedback, changes in our practices, or changes in applicable laws and regulations. Truenorth LLC encourages you to periodically review this Statement to be informed of how Truenorth LLC is protecting your information. Changes will be effective when posted on this page unless otherwise indicated.
Contact Information
Truenorth LLC welcomes your questions or comments regarding this Statement of Privacy. If you believe that Truenorth LLC has not adhered to this Statement, or if you have any questions about this policy or our data practices, please contact Truenorth LLC at:
Email Address:
Business Location:
Truenorth LLC
944 Heritage Drive, Norristown, PA 19403
Effective as of February 1, 2026
+1 610-551-4760